Privacy Policy

Blackjack Pizza & Salads (“Blackjack,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, interact with our ads, place an order, apply for employment, request franchise information, or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1) Information We Collect

We may collect the following categories of information:

A. Information You Provide to Us

• Contact Information: Name, email address, phone number, mailing address.
• Order Information: Items purchased, delivery address, billing details (note: payment data may be processed by third-party payment processors).
• Account Information: Username, password, and profile details if you create an account.
• Franchise Inquiry Information: City/state preferences, investment range, net worth estimates, business background, and other details you submit through franchise forms.
• Employment Application Information: Resume/CV, work history, and related details you choose to provide.
• Communications: Messages submitted through forms, email, SMS, phone calls, chat, or social media.

B. Information Collected Automatically

When you use our Services, we may automatically collect:

• Device and Usage Data: IP address, browser type, device identifiers, operating system, pages viewed, click activity, and referring URLs.
• Cookies and Similar Technologies: Cookies, pixels, SDKs, and similar tools to remember preferences and understand how users interact with our Services.
• Approximate Location: General location inferred from IP address.

C. Information From Third Parties

We may receive information from:

• Advertising and Analytics Providers: Such as Meta and Google (e.g., ad performance data, aggregated audience insights).
• Service Providers: Ordering platforms, payment processors, call tracking providers, and customer support tools.
• Social Media Platforms: If you interact with our content or ads.

2) How We Use Information

We may use information to:

• Provide, operate, and improve the Services.
• Process orders, deliveries, returns, and customer support requests.
• Communicate with you about your orders, promotions, updates, and service messages.
• Respond to inquiries, including franchise and employment requests.
• Personalize content and ads, measure ad performance, and improve marketing effectiveness.
• Detect and prevent fraud, security incidents, and misuse.
• Comply with legal obligations and enforce our terms and policies.

3) Cookies, Analytics, and Advertising

We use cookies and similar technologies for functionality, analytics, and advertising.

• Analytics: We may use tools like Google Analytics to understand site traffic and usage.
• Advertising: We may use advertising tools such as Meta Pixel and Google tags to measure ad performance, build audiences, and display relevant ads.

You can control cookies through your browser settings. If you disable cookies, some features may not function properly.

4) How We Share Information

We may share information in the following circumstances:

A. Service Providers

We share information with vendors who perform services on our behalf (e.g., hosting, analytics, advertising, ordering, delivery support, payment processing, customer service, CRM, call tracking).

B. Franchisees and Affiliates

Some Blackjack locations may be independently owned and operated. We may share information with franchisees or affiliates as needed to fulfill orders, provide support, or respond to your inquiry.

C. Legal and Safety Reasons

We may disclose information to comply with law, respond to lawful requests, protect our rights, prevent fraud, and protect users and the public.

D. Business Transfers

If we are involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction.

5) Text Messages and Calls

If you provide your phone number, you may receive calls and/or text messages related to your order, account, customer service, promotions, employment inquiries, or franchise inquiries.

• Message frequency may vary.
• Standard message and data rates may apply.
• You can opt out of promotional texts at any time by replying STOP.
• For help, reply HELP.

Consent to receive text messages is not required as a condition of purchase.

6) Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7) Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8) Your Privacy Choices

Depending on where you live, you may have rights to:

• Request access to the personal information we hold about you.
• Request correction or deletion of certain information.
• Opt out of certain marketing communications.
• Control cookies via browser settings.

To submit a request, contact us using the information in the “Contact Us” section below.

9) Children’s Privacy

Our Services are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us so we can delete it.

10) Links to Other Websites

Our Services may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last updated. Your continued use of the Services after changes means you accept the updated policy.

12) Contact Us

If you have questions or requests related to this Privacy Policy, contact us .